Call for Emergency Service Mon–Sun: 6am – 10pm

Frequently Asked Questions

Where are you located?

We are located at the corner of Libbie and West Broad Street.  3 Store behind Priscilla’s Lingerie on Spencer Road.  Call us at 804-282-6060 if you can’t find us.

What are your hours?

You can reach a locksmith from 6am-10pm 7 days a week at 804-282-6060.

Our office showroom is open M-F 8am-5pm.

I just moved into a new house, what should I do?

At the very least you should immediately have all your doors rekeyed because you don’t know who was given keys in the past by the former owner.  Every place that a key can go in should be rekeyed to fit a new key.  Also, get a spare key cut for emergencies.

I’m locked out of my car, can you help?

Yes, American Lock & Key has all the necessary tools and training to get you into your car safely.  Be careful not to get lured by the promise of $15 service call.  If it sounds too good to be true, it probably is.

Are you a licensed locksmith in Virginia?

Yes, American Lock & Key is licensed with the Department of Criminal Justice.  DCJS # is 11-3052.

Can you make car keys?

Yes! We can make you a car key, even if you have zero working car keys. If you need spare keys, we can make extra car keys, even high security chip keys, laser keys, transponder keys, remotes, and key FOBS.

Our Latest Locksmith Reviews

They did a great job cutting and programming a replacement key for my Subaru. Service was fast, attentive and pleasant. The key was special ordered and communication about delivery and pricing was great (and much cheaper than the dealership). I will be using them again for all of my lock & key needs. Keep up the great work, thanks again!
Jon Martin (CONT)
Jon Martin (CONT)
15:48 11 Jan 19
They did a great job. Programmed my remote for the car in 10 minutes. Highly recommended!
Teresa Williams
Teresa Williams
15:30 06 Mar 19
What more can I say!!!Honest, Knowledgable, Efficient, Fast, and Affordable. Thank God, Integrity still exist somewhere in this country. And I now have a Locksmith for life❤️
11:27 05 Feb 19
American Lock & Key has always helped my family and business with our lock and key work. They're our go to Richmond Locksmith! This time they installed a new Nest Yale Smart Lock and door knob. Everything works great. Sam even took the time to help me install the app on my phone and teach me how to use it!
Melissa Kambourian
Melissa Kambourian
14:07 18 Nov 18
Absolutely a great company. This was the only place i could find that could make me a spare key. Im so thankful for them. They also have great customer service.
00:29 21 Jan 19
Great pricing No B.S. Joshua was Freaking amazing. Service was quick and informative.. truly amazing.. I will be returning again.. They Have a customer life. If you have Car Key Problems Go See them!!
Travis Revis
Travis Revis
16:34 21 May 19
Today, I met an awesome group of fellas, with great senses of humor. They were extremely helpful, I was greeted when I arrived. My keys and fob were made in record time, at an unbeatable price. I'll definitely be recommending American Lock & Key. Thanks for the great service.
JaNelle Payne
JaNelle Payne
21:22 15 May 19
First of all, American Lock & Key did NOT pay me for this review. They earned it with good old fashioned customer service, honesty and integrity. My key FOB for my car stopped working. I went to McGeorge Ford and they told me that the only way they could fix it would be to replace the key for almost $400.00! I went in to American Lock and Key, and they sold me a secondary device that took the place of my key FOB for just $15.00. They saved me $385.00! Even a replacement key would have been around $175.00 I think. The point is, they could have sold me an expensive key but they realize that great customer service, honesty and integrity wins over customers in the long term. They will get my return business!
Steve Wyse
Steve Wyse
16:15 08 May 19
Absolutely the best experience I’ve had with a locksmith. I was serviced by John and he was such a great guy. Honestly he was so funny I forgot that I was stressed about having locked my keys in my car. Highly highly recommend.
Nicholas Dima
Nicholas Dima
20:45 22 Mar 19
I went in to American Lock and Key yesterday with two different car keys that I needed spares for, unsure if it would even be possible for someone other than the dealer to make them for me. I walked out 20 min later with two new keys for about 30% of what the dealer quoted! Great customer service AND they know what they’re doing!
Sarah Hilterbrant
Sarah Hilterbrant
09:56 04 May 19

Our Professional Credentials & Affiliations


American Lock & Key is an ALOA certified member # 21019. ALOA is the largest locksmith Association in the USA and all members have in-depth indepth background check and must be fully licensed to be members.

Dept. Of Criminal Justice

We are licensed with the Dept. Of Criminal Justice #11-3052.


American Lock & Key is a member of the National Automotive Service Task Force. Members are highly trained and have access to all the resources necessary to service today's high tech vehicles.

1-800-Unlocks has successfully verified American Lock & Key as a real, local and guaranteed locksmith that you can trust.

Angies List

American Lock & Key has been named an Elite Service Provider by Angies List.

Fair Trade Locksmith Directory

American Lock & Key has been researched, verified, and featured as a licensed and insured locksmith serving Richmond, VA and the surrounding region.

Our Warranty

We guarantee all new installs for 6 months.

We use only the highest quality products from trusted sources, and we stand behind all our services.


Product Warranty


Licensed & Insured


Real Location

About Us

American Lock & Key logo



We are family-owned, full-service home security and locksmith company serving Richmond, VA since 1980. We can install your door and even secure it with high-security locks or electrified door hardware. Call us today to discuss our full range of services including maintenance agreements, property management, fire code door inspections, and bulk hardware sales.

Our Licenses

DCJS # 11-3052
ALOA # 21019
Class A Contractor # 2705149627
Certified Fire Door Inspectors

Credit Cards Accepted

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Contact Us

American Lock & Key

2110 Spencer Rd.
Richmond, VA 23230

P: (804) 282-6060
F: (804) 282-1007