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Location

2110 Spencer Rd
Richmond, VA 23230

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Walk-In Office Hours

Mon–Fri: 8am–5pm
Sat–Sun: Closed

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Mobile Service Hours

Mon–Sun: 6am–10pm

804-282-6060

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Visit Our Walk-In Showroom
Mon-Fri: 8am – 5pm
Sat-Sun: Closed
(Click Here For Directions)

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Emergency Mobile Road Service
Mon – Sun: 6am – 10pm

Frequently Asked Questions

Where are you located?

We are located at the corner of Libbie and West Broad Street.  3 Store behind Priscilla’s Lingerie on Spencer Road.  Call us at 804-282-6060 if you can’t find us.

What are your hours?

You can reach a locksmith from 6am-10pm 7 days a week at 804-282-6060.

Our office showroom is open M-F 8am-5pm.

I just moved into a new house, what should I do?

At the very least you should immediately have all your doors rekeyed because you don’t know who was given keys in the past by the former owner.  Every place that a key can go in should be rekeyed to fit a new key.  Also, get a spare key cut for emergencies.

I’m locked out of my car, can you help?

Yes, American Lock & Key has all the necessary tools and training to get you into your car safely.  Be careful not to get lured by the promise of $15 service call.  If it sounds too good to be true, it probably is.

Are you a licensed locksmith in Virginia?

Yes, American Lock & Key is licensed with the Department of Criminal Justice.  DCJS # is 11-3052.

Can you make car keys?

Yes! We can make you a car key, even if you have zero working car keys. If you need spare keys, we can make extra car keys, even high security chip keys, laser keys, transponder keys, remotes, and key FOBS.

Our Latest Locksmith Reviews

4.8
Based on 400 reviews
American Lock & Key is absolutely fantastic! I recently ordered duplicate keys from a Kia dealer. Because my car is an older model, they said I would have to order blanks and take them to get them cut once they arrived. They said their machine couldn't cut them on-site. I took the blanks to AL&K to have the keys cut. They cut my keys for $20 and gave me the test key for free! The blanks from Kia were $34.56 each. Had they been able to cut them on-site it would have cost me another fee. Thanks to AL&K for being honest, super cool, and awesome. You are the best!
Paranita Carpenter
Scott rekeyed our home and was prompt, super knowledgeable, and so nice! Highly recommend!
Tessa Jackson
American Lock & Key Company were my guardian angels today! I was extremely pleased from the minute I called Max and Andy to request help with a broken door deadbolt to when the friendly visiting service technician, Scott Crocker, successfully completed the job with confidence and ease. Scott answered all my questions thoroughly and made sure I knew how to operate the door correctly. Scott mentioned Max had told him we have to do something for this lady because they realized I was in an unsafe situation without my deadbolt. Originally, they were going to schedule me for tomorrow. However, I greatly appreciated their extra thoughtfulness to see me today. They helped to restore my faith that there are still good people in this world. I would highly recommend American Lock and Key company to anyone in need of their services. Out of five stars, they are definitely a five-star company.
Jean Berrier
The locksmith, Scott C., called ahead and arrived early within the anticipated time window. He immediately started to work removing a non-functioning door knob lock set, and diagnosed it’s problem, showing us the defective parts. We opted to replace the old door knob with a new one, which he installed in record time. He explained things as he worked, and was very patient in answering our questions. Scott was not only a clearly skilled locksmith, but he was also a good educator to us on locks in general, and was very easy to talk in answering our questions. Scott was a very neat worker throughout the job, and took extra care when he had to grind a small amount off the metal strike plate to make sure the metal dust fell outside the house, by placing his body in a position to block the dust. Scott was very proficient, friendly, polite, and I took special note when he entered our home and greeted me, that he removed his hat. That is almost unheard of these days. Scott is a true gentleman in addition to being an outstanding locksmith.
Vicki Welch
Everyone there was very helpful, friendly and straight forward! Best price I got quoted to have duplicate car keys made, and made sure to send me out with info I need about my keys if I have issues in the future!
Asia Bear
Excellent service! Very helpful!
Shawn Lemieux
Scott,C,I found to be the most kind,person,that I have seen in a min,he was very professional, In fixing locks at my home,He made you feel comfortable, with his presence,and our conversation, as he work,I was worried, about the locks,he said don't,the locks will be find,I have your company and name in my book,so that I ever need a locksmith agai n,it will, Scott and American locks.Thanks for having,a wonderful person ,working for your company.
Carolyn Dolly
Went to American lock and key for special remote entry re-key fit. They came up with an awesome solution for me and the price was under what I was expecting. Very honest and easy to work with. Sincere thanks to you all.
Scot Ferguson
Great customer service and work. Thank you for getting me out of a tough situation.
William Corker
This place is great the people are very friendly and helpful and the prices are reasonable the dealership wanted $300 for an extra key they ordered and programmed my key for $150 in less than 5 minutes
Byron Craig
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Our Professional Credentials & Affiliations

ALOA

American Lock & Key is an ALOA certified member # 21019. ALOA is the largest locksmith Association in the USA and all members have in-depth indepth background check and must be fully licensed to be members.

Dept. Of Criminal Justice

We are licensed with the Dept. Of Criminal Justice #11-3052.

NASTF

American Lock & Key is a member of the National Automotive Service Task Force. Members are highly trained and have access to all the resources necessary to service today's high tech vehicles.

1-800-Unlocks

1-800-Unlocks.com has successfully verified American Lock & Key as a real, local and guaranteed locksmith that you can trust.

Angies List

American Lock & Key has been named an Elite Service Provider by Angies List.

Fair Trade Locksmith Directory

American Lock & Key has been researched, verified, and featured as a licensed and insured locksmith serving Richmond, VA and the surrounding region.

Our Warranty

We guarantee all new installs for 6 months.

We use only the highest quality products from trusted sources, and we stand behind all our services.

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