Frequently Asked Questions
Where are you located?
We are located at the corner of Libbie and West Broad Street. 3 Store behind Priscilla’s Lingerie on Spencer Road. Call us at 804-282-6060 if you can’t find us.
What are your hours?
You can reach a locksmith from 6am-10pm 7 days a week at 804-282-6060.
Our office showroom is open M-F 8am-5pm.
I just moved into a new house, what should I do?
I’m locked out of my car, can you help?
Yes, American Lock & Key has all the necessary tools and training to get you into your car safely. Be careful not to get lured by the promise of $15 service call. If it sounds too good to be true, it probably is.
Are you a licensed locksmith in Virginia?
Yes, American Lock & Key is licensed with the Department of Criminal Justice. DCJS # is 11-3052.
Can you make car keys?
Yes! We can make you a car key, even if you have zero working car keys. If you need spare keys, we can make extra car keys, even high security chip keys, laser keys, transponder keys, remotes, and key FOBS.
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Our Professional Credentials & Affiliations
American Lock & Key is an ALOA certified member # 21019. ALOA is the largest locksmith Association in the USA and all members have in-depth indepth background check and must be fully licensed to be members.
American Lock & Key is a member of the National Automotive Service Task Force. Members are highly trained and have access to all the resources necessary to service today's high tech vehicles.
1-800-Unlocks.com has successfully verified American Lock & Key as a real, local and guaranteed locksmith that you can trust.
American Lock & Key has been named an Elite Service Provider by Angies List.
Fair Trade Locksmith Directory
American Lock & Key has been researched, verified, and featured as a licensed and insured locksmith serving Richmond, VA and the surrounding region.
We guarantee all new installs for 6 months.
We use only the highest quality products from trusted sources, and we stand behind all our services.