Frequently Asked Questions

Where are you located?

We are located at the corner of Libbie and West Broad Street. 3 Store behind Priscilla’s Lingerie on Spencer Road. Call us at 804-282-6060 if you can’t find us.

What are your hours?

You can reach a locksmith from 6am-10pm 7 days a week at 804-282-6060.

Our office showroom is open M-F 8am-5pm.

I just moved into a new house, what should I do?

At the very least you should immediately have all your doors rekeyed because you don’t know who was given keys in the past by the former owner. Every place that a key can go in should be rekeyed to fit a new key. Also, get a spare key cut for emergencies.

I’m locked out of my car, can you help?

Yes, American Lock & Key has all the necessary tools and training to get you into your car safely. Be careful not to get lured by the promise of $15 service call. If it sounds too good to be true, it probably is.

Are you a licensed locksmith in Virginia?

Yes, American Lock & Key is licensed with the Department of Criminal Justice. DCJS # is 11-3052.

Can you make car keys?

Yes! We can make you a car key, even if you have zero working car keys. If you need spare keys, we can make extra car keys, even high security chip keys, laser keys, transponder keys, remotes, and key FOBS.

Our Latest Locksmith Reviews

American Lock & Key

4.8

Based on 510 reviews

Write a review

these guys are quick, Cheap and nice. They reassembled my Honda electronic key in two minutes and only charge me for the battery.

Tom Baker

Service was provided by Scott. He was a pleasure to work with-very knowledgable and efficient. Thank you for providing such great service.

Seth Spivey

Quick, courteous, and professional service, American L&K are wonderful.

Gray Montrose

Called about having locksets replaced. Gave me a quote (accurate!!) over the phone, sent photos of possible sets, sent Scott out here a few hours later and had new locksets and deadbolts same day. Scott so friendly, knowledgeable, and professional. Neighbor recommended them to me now I recommend them to you.

Sally Nichols

Very friendly and courteous process. I was pleased with the professionalism of service rendered.

Ronald Welshman

Fast and friendly service, highly recommended!

Chris Robertson

I had to get lock change quickly and called this company and they gave me estimate and time and they arrived on time. Rafael was every knowledge. Professional and changed lock quickly. He made her my locks worked before he left. Excellent customer service and very respectful the entire time. Definitely a go to company for excellent service. Thanks a lot

Taniele Shields

Excellent service and technician!

T.L. Claytor Jr.

American Lock & Key responded so quickly! Keys were stolen along with other personal property. Scott C. was there within an hour, re-keying old locks and making extra keys from blanks that are harder to find. The cost was very reasonable, and his proficiency was priceless.Highly recommend!Thanks.

Elizabeth Lewis

This is my second time using them. Tyler installed a new smart keypad lock for my door. He was great, fast, efficient and knowledgeable of the product he was installing and helped set up the app with me. Will use them again.

Elizabeth Nissly

Our Professional Credentials & Affiliations

ALOA

American Lock & Key is an ALOA certified member # 21019. ALOA is the largest locksmith Association in the USA and all members have in-depth indepth background check and must be fully licensed to be members.

Dept. Of Criminal Justice

We are licensed with the Dept. Of Criminal Justice #11-3052.

NASTF

American Lock & Key is a member of the National Automotive Service Task Force. Members are highly trained and have access to all the resources necessary to service today's high tech vehicles.